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How to upload photos to my profile? |
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Simple. Log into your account. To the left, click on the "Photos" link. There you will see an "Edit Photos" link. This is where you can upload your own photographs. As a current subscriber, you can always upload your own pictures, on your computer, iPad, iPhone, Android, Blackberry and other smartphone devices, anytime you'd like, for free! Also, you can always come into the office to take your photos for free with your subscription. You can also drop off a disk of your photos and we can scan them for you. There is NO extra charge for us to do this. We are open Tuesday - Thursday, 1pm to 4pm, so stop by our office with your materials and we can help you. You can send them to our photo department for upload. That e-mail address is photos(at)hollywoodos.com. Be sure to state the full name you signed up with as the subject of your e-mail. You must send each photo individually in a separate e-mail, as high quality headshot files are often large files. You will receive a confirmation once we have successfully received your photos and once your photos are uploaded to your profile. If you do not get an emailed confirmation from us, it means we have not received your emailed photos, as they are most likely too large to come through successfully via email and we simply do not know about them. (For example, Gmail has a 12mb size limit.) |
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When uploading photos, it says the file is too big and/or it doesn't recognize the file type. Help! |
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Oy, we understand your frustration. There is a simple solution. Please
make sure your image files are properly resized and NO LARGER than 3"
wide by 4" tall and 72dpi. With regard to the file "type." Make sure that you are uploading jpeg, jpg,
and png image
files only. Once you adjust your image size(s), you shouldn't encounter
any trouble uploading them. Again, if you need help uploading your
photos, you may e-mail them to photos(at)hollywoodos.com and we can properly resize and post
them at no additional cost.
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Where can I e-mail photos? |
If you are a current subscriber who needs assistance uploading your
photos, by all means e-mail them over. There is no additional fee to do
this.
The e-mail address is photos(at)hollywoodos.com.
Please
make sure to state the full name you signed up with as the subject of
your e-mail. Also, we suggest sending your photographs individually,
each in a separate e-mail. Sometimes people send over colossally large
files (like 24 inches by 48 inches) from their phone that we cannot
open. While we try to upload them within 24 to 48 hours, we cannot
promise that. Sometimes this process can take 5 to 7 business days.
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No, people, no. If you are a paid-up subscriber and you are adding an
additional photo to your profile, there is no additional charge for us
to scan in your photo. If you are NOT a current subscriber and you are
paying $25 for a photo update, there is no additional charge to scan
your pictures.
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What is the difference between "Verified" photos and "Unverified" photos? |
Note that any photos you add will remain "Unverified." The words
"Verified" and "Unverified" are terms we use solely to distinguish
whether the photo was taken by Hollywood OSŪ or outside of the office.
Whether or not your photo status is "Verified" or "Unverified," it is
still searchable and viewable to casting directors. Remember, you MUST
come into our office at some point so we can confirm your identity and
post at least ONE photo on your profile that was taken by Hollywood
OSŪ. As a subscriber, it is FREE to do this! Also, photos 1 year or
older should not be submitted.Typically CDs will prefer to cast someone
who has had a current photo taken over someone who has not.
The Casting Directors (CDs) who use this website prefer the photos WE take in our office because they are:
a. A 3/4 shot, which means 3/4 of your body (just above the knees to your head)
b. Against a perfectly white background
c. In color
d. Current!
CDs
use this website and rely on its accuracy. If your photos do not
represent you well, that ultimately reflects poorly on Hollywood OSŪ
and CDs may be less inclined to use our website if they are unhappy
with the photos online. This affects not only our reputation, but yours
as well. Please do not be offended if we give you our honest opinion
about your photos. We WANT you on set and working! Sometimes the photo
you are emotionally attached to will not necessarily land you the gig.
We would hate for you to miss a casting opportunity because your photos
prevented you from getting that job. We hope you understand our
position. We work firsthand with many of the CDs who use Hollywood OSŪ,
and therefore we know what they prefer. Thanks for letting us preach to
the choir.
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My subscription has expired and I have not renewed. Do you delete my photographs? |
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No. No. No. Unless you request to be removed from the Hollywood OSŪ
website, we do NOT delete your profile OR your photographs unless your
contact information goes bad or your account contains no photo. Whether
you had 10 photos on your profile or 1, we do NOT delete or remove ANY
of your photos. If you are not a paid-up member, you only lose access
to freely change, add, update, and edit your photos. You also lose the
ability to submit to casting notices. We keep your account intact so
that when casting directors are perusing the search engine, they are
able to view your entire profile and contact you for work. You may also
update your contact information at any time. There is never a fee to do
this.
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I'm not a paid-up member, but I would like to update my photos on my profile. Can I do this? |
Yes! If you are not a current subscriber, you can update or add
additional photos for a nominal fee. The cost is $25 per photo. These
can be scanned in, taken digitally in our office, or e-mailed to us.
Again, while we try to upload them within 24 to 48 hours, we cannot
promise that. Sometimes this process can take 5 to 7 business days.
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